Clear remedies for digital products and IT services

Kharcha Pani: the product is currently free, so there is no customer payment to cancel or refund. Pricing and cancellation terms will be published before any paid plan becomes available.

Sadabahar UI: Free access involves no payment. For a Pro licence, request cancellation before protected access is granted. After source code, protected downloads, registry access, or an API key has been delivered or used, change-of-mind refunds are generally unavailable because the digital content cannot be returned. This does not affect refunds for duplicate payment, non-delivery, a material defect that cannot be corrected, or rights required by law.

A service may be cancelled before work begins unless the accepted quotation states otherwise. After work starts, completed milestones, time already spent, and non-recoverable third-party costs may be deducted from any refundable balance. The statement of work controls where it provides a more specific cancellation schedule.

• You were charged more than once for the same order.
• Payment was captured but the purchased entitlement or agreed service was not delivered after a reasonable opportunity to fix the issue.
• The delivered item is materially different from its purchase description and the issue cannot reasonably be corrected.
• We cancel an order or cannot provide the paid offering or an agreed alternative.
• Applicable law otherwise requires a refund or remedy.

Email hello@rahuljangir.work as soon as possible and, where practicable, within seven calendar days of payment or delivery. Include the product or service, your name, order or invoice reference, payment reference, purchase date, amount, and a concise reason. Do not include full card details, CVV, OTP, UPI PIN, or banking passwords.

We normally acknowledge a complete request within two Indian business days and may ask for information needed to verify the order or issue.

Approved refunds are initiated to the original payment method. Once initiated, Razorpay and the customer's bank may take approximately 7–10 business days to credit the amount. Processor and bank timelines are outside our direct control; we will provide an available refund reference to help with tracking.

If money is debited but the order is not confirmed, contact us so we can check the payment status. Pending or failed payments may be automatically reversed by the bank. For a payment you do not recognise, contact your bank promptly and notify us without sharing sensitive credentials.